Privacy Policy
This Privacy Policy explains how Invenza collects, uses, stores, and protects personal data across our mobility platforms, fleet systems, website, and related services.
Overview
Invenza is committed to protecting your privacy. This policy describes how we handle personal information when you use our website, applications, white-label mobility platform, fleet management tools, admin dashboards, rider applications, operator portals, and related services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Definitions
Data We Collect
Depending on how you interact with Invenza, we may collect the following categories of data:
| Category | Examples | Purpose |
|---|---|---|
| Account Data | Name, email, phone number, company details, login credentials | Account creation, authentication, support |
| Fleet Data | Vehicle ID, GPS status, lock state, battery, usage logs | Fleet management and operational monitoring |
| Ride Data | Trip start/end, duration, route, payment status | Trip processing, billing, analytics |
| Payment Data | Transaction references, billing records, invoice details | Payments, invoicing, fraud prevention |
| Technical Data | IP address, browser, device, logs, cookies | Security, diagnostics, service improvement |
How We Use Your Data
- To provide, operate, and maintain our mobility platform and services.
- To manage user accounts, operator dashboards, and fleet operations.
- To process rides, payments, invoices, and service requests.
- To monitor vehicle health, GPS location, battery status, and safety events.
- To improve platform performance, security, analytics, and customer experience.
- To communicate service updates, support replies, alerts, and administrative messages.
- To comply with legal obligations, contracts, and regulatory requirements.
We do not sell your personal information. Data is used only for legitimate business, operational, legal, and service-related purposes.
Data Sharing
We may share data only when necessary with:
- Authorized fleet operators and platform administrators.
- Payment processors and billing partners.
- Cloud hosting, analytics, infrastructure, and security providers.
- Legal authorities where required by applicable law.
- Business partners where integrations are required to deliver the service.
Data Retention
We retain personal and operational data only for as long as necessary to provide services, meet contractual obligations, comply with legal requirements, resolve disputes, and maintain security.
Retention periods may vary depending on account type, service usage, local laws, and platform configuration.
Security
We use reasonable technical and organizational safeguards to protect data from unauthorized access, loss, misuse, alteration, or disclosure.
Security measures may include encryption, access control, monitoring, secure hosting, backup procedures, and restricted administrative permissions.
Your Rights
Depending on your location and applicable law, you may have rights to:
Contact Us
Have privacy questions?
Contact Invenza regarding this Privacy Policy or your personal data at info@invenza.net.
